Gigs

Windows 10 issues

have a Windows 10 system that will not boot into safe mode and will not even allow me to reload Windows. Says my hard drive is locked. Windows 10 Pro is installed on a Samsung 950 Pro M.2 SSD. I have tried several things, but nothing has worked. I need someone to come to my home and reload Windows (WITH DATA) on my system. I've done it before, once the process starts, it doesn't take very long to complete.